Eligibility

To be eligible for a refund or exchange, you must meet the following conditions:

• Request for Refund

  You must request a refund within 3 days of your purchase.

• Unused Service

  You must not have used the service or accessed any content available on our streaming VOD and IPTV website during the refund period.

• Technical Issues

  If you experience technical difficulties with our service, you must contact our customer support team to resolve the issue before requesting a refund.

Refund Process

• Refund Request

  To request a refund or exchange, please contact our customer support team at [email protected] We will require your name, email address, date of purchase, and reason for the refund..

• Processing Time

  We will review your request and respond within 3-5 business days. If your refund or exchange request is approved, we will process the refund or exchange within 7-15 business days.

• Payment Method

  Refunds will be issued to the original payment method used for the purchase. If the original payment method is not available, we will issue the refund through an alternative method.

Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after any such changes constitutes your acceptance of the updated Refund Policy.

Contact Information

If you have any questions or concerns about this Agreement, please contact us at [email protected]